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Whether you’re managing a remote workforce because of cost-savings, convenience or COVID-19, connection and profitability are important.
Industry experts from GCommerce and Dragonfly Strategists discuss the current situation and how hotels, resorts, and vacation rentals can weather the storm and rebound stronger.
As travel restrictions and social distancing jolt hotels and vacation rentals, savvy leaders ready their technology and data strategies for a market recovery.
Find out how a Hawaii based hospitality company grew revenue and marketing effectiveness with the NAVIS complete hospitality CRM.
Get your reservations sales and marketing teams to be more collaborative and improve guest loyalty by using the same set of date. Read the full article by NAVIS CEO, Kyle Buehner.
Get the 5 essentials every leader of a contact center for hospitality needs to know.
What’s your hospitality professional love languages? We’ve put together a guide to five of the most common hospitality jobs and their love language for better communication.
See how the Osthoff Resort increased repeat stays from past hotel guests.
About 50% of hotels do not have a reservations team. This means that the task of converting incoming demand rolls over to the front desk, and that might be a problem.
For seasonal resorts and vacation rentals, maximizing revenue per-booking during the high season is a must. Get more information on how to boost revenue during high season. Read the case study.
A remote agent team requires preparation and an expanded focus on communication and technology; however, the results are more than worth it.