Reservations
This stream is for content specifically related to reservations.
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Read ArticleThe Solution to the Front Desk Rollover Problem
About 50% of hotels do not have a reservations team. This means that the task of converting incoming demand rolls over to the front desk, and that might be a problem.
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Read Article2018 NAVIS Leaders Conference Recap: A Masterpiece of Hospitality Knowledge and Networking
173 attendees, 32 sessions, and over 8 hours of networking opportunities. The 2018 NAVIS Leaders Conference broke it's own records in providing value to hospitality industry leaders.
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58:56Watch VideoWebinar: How to (Successfully) Structure Your Remote Agent Team
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Read FlipbookThe Reservation Manager's Field Guide to Direct Bookings
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2:40Watch VideoWebinar Clip: What will demand growth look like in 2018?
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1:42Watch VideoWebinar Clip: Why it's going to be difficult to increase occupancy rates in 2018
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Read ArticleAligning the Online & Offline Channels for Owners and General Managers
When it comes to the opportunity independent hotels and vacation rentals have to increase both occupancy and RevPAR in the coming year, aligning online and offline channels is essential.
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Read ArticleAligning the Online & Offline Channels for Sales and Marketing
Though the lion’s share of marketing energy has been behind digital for many years, for some in hospitality, the voice channel never wavered.
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Read ArticleQ&A's for Hospitality In 2018
Get the answers to your questions for hospitality in 2018.
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Read ArticleNAVIS Partners With Best-In-Class Reservation Agent Training Companies
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Read FlipbookSpringer-Miller Systems Members Case Study
Get a dedicated client support person (Client Advocate) for training, implementation, and ongoing support needs with NAVIS reservation sales, marketing and analytic solutions and services.
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52:03Watch VideoWebinar: 5-Star Philosophies in Reservations
<p>Originally took place on October 10, 2017.</p>
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Read FlipbookThe Holistic Approach to your Direct Bookings
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Read Article7 Ways to Harness Offline & Online Marketing Throughout the Guest Journey
Creating ways to strategically drive traffic between online and offline channels to capture the traveler along this path is the new challenge for hospitality marketers. Here's seven ways to fix that.
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Read ArticleRethinking Low Hanging Fruit: Not All Bookings Are Created Equally
While low hanging fruit may be reachable—or maybe let’s say attainable—what it is not is the easiest. These are the guests that have shown interest, but they are also the ones that must be nurtured.
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Read FlipbookLeads Workbook
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Read FlipbookSeabrook Case Study
Read our case study on the possible downfalls of going with a not-so-transparent reservation sales competitor. See why NAVIS is the right choice for your reservation sales team.
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Read ArticleGoodbye Compression, Hello Competition: How to be Competitive in a Post-Compression Hotel World
The basic principle of supply and demand has given all hoteliers, flagged and independent alike, some great opportunities to take advantage of compression in the past year, particularly since...
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Read ArticleThe Tremendous Value of the Follow-Up: LifeCycle Campaigns that Drive Revenue
I started to call this The Lost Art of the Follow-Up, but in truth, I’m not sure enough companies ever understood the art well enough to say that it’s been lost. Perhaps the Little Known Art of...
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Read FlipbookIncrease Direct Channel Revenue with Technology
Redefining the Direct Channel for a New Era: The direct channel has become synonymous with web bookings; as such, online marketing receives the lion’s share of attention in hotel marketing strategies.
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