Reach

Hospitality CRM and email marketing software that nurtures reservation demand and engages guests with automation tools fully configurable to your needs.

  • Sustainable Loyalty: How Independent Hotels & Vacation Rentals Can Build It for Sales and Marketing

    Sustainable Loyalty: How Independent Hotels & Vacation Rentals Can Build It for Sales and Marketing

    Loyalty is often synonymous with steep discounts. However, it's so much more. Until we take time to reframe it for what it is, we won't find sustainable loyalty.

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  • Aligning the Online & Offline Channels for Sales and Marketing

    Aligning the Online & Offline Channels for Sales and Marketing

    Though the lion’s share of marketing energy has been behind digital for many years, for some in hospitality, the voice channel never wavered.

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  • How to Make Sense of Hospitality in 2018 for Sales and Marketing

    How to Make Sense of Hospitality in 2018 for Sales and Marketing

    Here’s what sales and marketing directors at these types of properties need to know to move into 2018 feeling equipped to drive up revenue and bookings.

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  • What role should technology play in your 2018 budget? The evolution and revenue-boosting impact of the hotel tech stack.

    What role should technology play in your 2018 budget? The evolution and revenue-boosting impact of the hotel tech stack.

    Hotels are recognizing that technology is the foundation for seamless guest-facing and back-of-house operations.

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  • 7 Ways to Harness Offline & Online Marketing Throughout the Guest Journey

    7 Ways to Harness Offline & Online Marketing Throughout the Guest Journey

    Creating ways to strategically drive traffic between online and offline channels to capture the traveler along this path is the new challenge for hospitality marketers. Here's seven ways to fix that.

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  • The Tremendous Value of the Follow-Up:  LifeCycle Campaigns that Drive Revenue

    The Tremendous Value of the Follow-Up: LifeCycle Campaigns that Drive Revenue

    I started to call this The Lost Art of the Follow-Up, but in truth, I’m not sure enough companies ever understood the art well enough to say that it’s been lost. Perhaps the Little Known Art of...

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  • Marketing Suite Data Sheet

    Marketing Suite Data Sheet

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  • Lift and Shift: A New NAVIS White Paper

    Lift and Shift: A New NAVIS White Paper

    “Lift and shift” is a phrase we use to discuss the process of reviewing your marketing and sales channels. When the data points to a channel with untapped potential, you’ve got to lift it up; when...

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  • Vista Cay Case Study

    Vista Cay Case Study

    See how Vista Cay increased their reservation call conversions to 71.6% with NAVIS CRM.

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  • The Hum of a Well-Oiled Machine: The Benefits of Integrated Sales & Marketing Teams

    The Hum of a Well-Oiled Machine: The Benefits of Integrated Sales & Marketing Teams

    The rise of new revenue management practices in the past two decades has brought substantial shifts in the way the hospitality industry handles rates and inventory. Despite bringing revenue gains...

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  • The Incredible Wisdom Derived from Connecting Data

    The Incredible Wisdom Derived from Connecting Data

    “NAVIS has had a huge impact on our business and has taught us how to use our ‘data’ to the fullest extent.” Sheila Hauser, Director of Marketing, Collins Vacation Rentals Programmer Daniel Keys...

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  • Digital Media Best Practices for Vacation Rentals

    Digital Media Best Practices for Vacation Rentals

    The natural follow-up to understanding your channels, data, and guests is to put this CRM goldmine to work. With a torrent of digital opportunities, it is easy to get swept away with...

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  • Top 5 Hotel Trends in 2016 and How You Can Capitalize on Them

    Top 5 Hotel Trends in 2016 and How You Can Capitalize on Them

    Marriott is purchasing Starwood, Expedia is buying HomeAway, Priceline has an exclusive agreement with TripAdvisor Instant Booking, and Google has made clear its intentions to expand and improve...

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