Many hotels cannot sustain the cost of a dedicated sales team or reservation sales agent. But, the cost of front desk rollover is likely hurting these businesses and they may not know it. Read our case study on the topic of costly front desk rollover, and learn how NAVIS RezForce can make a difference.
What’s your hospitality professional love languages? We’ve put together a guide to five of the most common ...
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With the CARES act passed, how will the hospitality industry be impacted?
Industry experts from GCommerce and Dragonfly Strategists discuss the current situation and how hotels, resorts, and vacation rentals can weather the storm and rebound stronger.
Find out how a Hawaii based hospitality company grew revenue and marketing effectiveness with the NAVIS complete hospitality CRM.
Your guide and template to putting together a comprehensive RFP to find the right CRM for your hotel or vacation rental business.
What is customer relationship management for the hospitality industry? Many hoteliers and VRMs have been shortchanged! A CRM is not just email marketing. Learn what you need to know about your CRM.
What’s your hospitality professional love languages? We’ve put together a guide to five of the most common hospitality jobs and their love language for better communication.
For seasonal resorts and vacation rentals, maximizing revenue per-booking during the high season is a must. Get more information on how to boost revenue during high season. Read the case study.
How can we become more effective at making anonymous website visitors visible, recouping some of those valuable marketing dollars and become more effective at booking conversions
We are still far from a robust (or profitable) understanding of direct bookings when the most “obvious” type of direct booking is on a website.
Originally took place on July 18th, 2017.
Download your free copy of the NAVIS 7 Non-Negotiables infographic
A reservations agent who is on the phone right now with a prospective guest potentially has thousands of dollars on the line. Reservations agents have more influence on revenue every day than just...
“Lift and shift” is a phrase we use to discuss the process of reviewing your marketing and sales channels. When the data points to a channel with untapped potential, you’ve got to lift it up; when...
Explore 5 strategies to ensure you are driving higher profitability for your Vacation Rental business.