What do you get when you bring together a customer relationship management (CRM) platform, with a high-end and high-volume vacation rental management company? Massive ROI. The changes that Classic Resorts saw by partnering with NAVIS are uncovered in this case study. Read more.
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NAVIS Solutions Brochure
How To Evaluate Tech Vendors And Demand The Best
Your RFP Guidebook & Checklist To Finding The Right Hospitality CRM
Your guide and template to putting together a comprehensive RFP to find the right CRM for your hotel or vacation rental business.
NAVIS Shopping Cart Abandonment
What Is A Complete Hospitality CRM? And Why Should You Care?
What is customer relationship management for the hospitality industry? Many hoteliers and VRMs have been shortchanged! A CRM is not just email marketing. Learn what you need to know about your CRM.
Understanding The Five Love Languages Of The Hotel Industry
What’s your hospitality professional love languages? We’ve put together a guide to five of the most common hospitality jobs and their love language for better communication.
The Cost of Front Desk Rollover Case Study
Did you know that 50% of today's hotels do not have a dedicated reservation sales team? Find out why this strategy could be costing you, and hurting the guest experience. Read our case study for more.
Boosting Peak Season Revenue Case Study
For seasonal resorts and vacation rentals, maximizing revenue per-booking during the high season is a must. Get more information on how to boost revenue during high season. Read the case study.
Tech Stack Gap Analysis Worksheet
The Holistic Approach to your Direct Bookings
Nearly 90% of Your Website Traffic Vanishes: Questions You Should Be Asking About Your Digital Strategy
How can we become more effective at making anonymous website visitors visible, recouping some of those valuable marketing dollars and become more effective at booking conversions
3 Big Myths About Direct Bookings
We are still far from a robust (or profitable) understanding of direct bookings when the most “obvious” type of direct booking is on a website.
Webinar: Rethinking Your Direct Channel to Expose Low Hanging Fruit
Originally took place on July 18th, 2017.
7 Non Negotiables
Download your free copy of the NAVIS 7 Non-Negotiables infographic
What Independent Hotels Gain from the Flags’ Big Investments in the Direct Channel
What’s Culture Got to Do With It? How to Turn Reservations Takers into Revenue Makers
A reservations agent who is on the phone right now with a prospective guest potentially has thousands of dollars on the line. Reservations agents have more influence on revenue every day than just...
Lift and Shift: A New NAVIS White Paper
“Lift and shift” is a phrase we use to discuss the process of reviewing your marketing and sales channels. When the data points to a channel with untapped potential, you’ve got to lift it up; when...
Profit Playbook for Vacation Rentals
Explore 5 strategies to ensure you are driving higher profitability for your Vacation Rental business.
Profit Playbook for Hotels and Resorts
Here are five ways to rethink sales and marketing budgets and strategies to better meet organizational goals and more revenue for your hotel or resort.
Increase Direct Channel Revenue with Technology