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Leads Workbook

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THE RESERVATION LEADS WORKBOOK SEVEN DAYS TO HIGHER RESERVATION CONVERSIONS Learning how to capture and convert valuable reservation leads into profitable sales is a process, but we're here to make it easier for you. Dedicate just 20 minutes each day for 7 days to the exercises in this workbook that supports our ebook, Transforming Reservation Inquiries into Profitable Sales, and you'll be well on your way to understanding not only how to convert leads to sales but also how to calculate your potential. The bottom line throughout this workbook is that direct voice reservations are highly profitable business, but in order to capitalize on it, reservations agents must be treated as sales people who are handling valuable leads. Start with the first day to understand "the why" and continue through the workbook to discover more about "the how". DAY 1 — Dream Big About Reservations DAY 2 — The Reality of Lost Leads DAY 3 — Hiring Sales Superstars DAY 4 — A Sales Culture Starts and Depends on 2 Ps (People and Place) DAY 5 — Every Team Needs a Coach DAY 6 — High Performers Always Train DAY 7 — You Get What You Pay For Where the Rubber Meets the Road

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