Product Brochures

NAVIS Solutions Brochure

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MANAGING TEAMS & GUEST DATA DOESN'T HAVE TO BE SUCH A CHALLENGE We know that for hospitality professionals it is impossible to work effectively as one team when guest data is siloed, and reservations, marketing, and revenue teams use different platforms to manage guest relationships that don't communicate to each other. The NAVIS CRM gives hospitality businesses one platform with the tools and insights needed to increase efficiency and drive more direct bookings. DOES THIS SOUND FAMILIAR? » I don't know which online or offline marketing campaigns are working. » I can't measure the performance of my voice channel. My data sits in too many systems to use it. » I'm too reliant on OTAs. » Reservations, marketing and revenue teams don't collaborate. » I don't know what's really being said by reservations agents. » Leads? No, we don't save data from inbound calls that don't book. » Unfortunately, we ask everyone "Have you stayed with us before?" » My guest communications aren't personalized enough. » Yes, guest experience suffers. » I need to grow my direct revenue.

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