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Recession-Proof Your Brand: Key Strategies to Boost Revenues During Recovery
Recession-Proof Your Brand: Key Strategies to Boost Revenues During Recovery

As travel restrictions and social distancing jolt hotels and vacation rentals, savvy leaders ready their te...

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What’s Culture Got to Do With It? How to Turn Reservations Takers into Revenue Makers
What’s Culture Got to Do With It? How to Turn Reservations Takers into Revenue Makers

A reservations agent who is on the phone right now with a prospective guest potentially has thousands of do...