Complete Hospitality CRM Brings ROI To Successful Vacation Rental Management Company

June 3, 2019 Lis Thomas

Destination Residences Property in Partnership with NAVIS

Classic Resorts (now Destination Residences Hawaii) knew they needed a solution to their challenges with lead management, and marketing automation. The successful vacation rental management company partnered with NAVIS over 10 years ago, and now, they say definitely that the partnership has been a game-changer for the business.

NAVIS helped this successful hospitality company consistently increase revenue, team efficiencies and improve their marketing tactics and strategies with the full suite of products and services that make up the NAVIS complete Hospitality CRM.

“When we engaged with NAVIS a decade ago, we were underperforming in reservations and marketing. Using a combination of CRM technology, client advocate support, and additional NAVIS staffing in reservations and revenue management, we have watched our revenues go through the roof. Across that time, the NAVIS CRM, including RezForce, has generated an average of close to $16,000,000 each year.” — Lynn Higashiguchi, Director of Sales & Marketing Destination Residences Hawaii

Learn more about the challenges Classic Resorts faced, and the solutions NAVIS provided that ultimately led to increased revenue year-over-year. Read the full case study

NAVIS Case Study With Classic Resorts

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